Introduction

At Fenya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

Information We Collect

Personal Information

When you place an order, we collect:

Name and contact information (email address, phone number)
Shipping address
Payment information (processed securely through Stripe)
Order history and preferences

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Improve our products and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Stripe for payment processing, shipping carriers for order delivery
Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment information is processed securely through Stripe and is never stored on our servers. We use SSL encryption to protect data transmission.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us maintain your shopping cart and remember your preferences.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Request transfer of your personal information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@fenya.com