1. Agreement to Terms

By accessing and using the Fenya website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms & Conditions, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free. Colors may vary slightly due to monitor settings.

4. Pricing and Availability

All prices are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. Product availability is subject to change, and we cannot guarantee that items will be in stock when you order.

5. Orders and Payment

When you place an order, you make an offer to buy the products. We reserve the right to accept or decline your order for any reason. Payment is processed securely through Stripe at the time of order.

You will receive an order confirmation email once payment is successful. This email serves as acceptance of your order.

6. Shipping and Delivery

We ship to addresses within the United Kingdom. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. Returns and Refunds

We accept returns within 30 days of delivery for items that are:

Unworn and unwashed
In original condition with tags attached
In original packaging

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. Refunds will be processed within 7-10 business days of receiving the returned item.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Fenya and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Fenya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: hello@fenya.com